Last updated: May 23, 2026
Thank you for choosing GuestPostKit. We want you to be fully confident in your purchase. This policy explains when and how you can request a refund.
30-Day Money-Back Guarantee
We offer a 30-day, no-questions-asked money-back guarantee on every first-time purchase of a GuestPostKit license.
If, within 30 days of your initial purchase, you decide GuestPostKit is not the right fit for you, simply email us at [email protected] and we will issue a full refund. You do not need to provide a reason.
Eligibility
To qualify for a refund:
- The request must be made within 30 days of your original purchase date.
- The refund applies to your first-time purchase only of a given license tier.
- The request must be sent from the email address associated with your purchase.
Yearly Renewals
GuestPostKit is sold on an annual subscription basis. Renewals are not eligible for refunds because:
- You have already received and used a full year of the product, updates, and support.
- We send a renewal reminder email 14 days before your subscription renews, giving you time to cancel.
- You can cancel your renewal at any time from your account dashboard or by emailing [email protected]. Cancelling stops the next charge — your current license remains active until the end of the paid period.
If you were charged for a renewal and did not receive our reminder email (e.g., it was filtered as spam or the email on file was outdated), contact us within 7 days of the renewal charge and we will review your case on a goodwill basis.
What Happens After a Refund
Once your refund is approved:
- Your license key will be deactivated within 24 hours.
- Automatic plugin updates will stop.
- Access to support will end.
We trust you to discontinue use of the plugin in good faith after a refund.
How to Request a Refund
Send an email to [email protected] with:
- The subject line: Refund Request — [Your Order Number]
- The email address used at checkout
- Your order number (found in your purchase confirmation email)
We aim to process all refund requests within 3–5 business days. Refunds are returned to the original payment method. Depending on your bank or card issuer, it may take an additional 5–10 business days for the funds to appear in your account.
Non-Refundable Situations
The following are not eligible for a refund:
- Refund requests made more than 30 days after the original purchase.
- Renewal payments, except in the limited circumstances described above.
- Purchases where the license has been shared, resold, or used in violation of our Terms of Service.
- Chargebacks filed without first contacting us — please reach out to support before disputing a charge with your bank. We are always willing to resolve issues directly.
Chargebacks
If you initiate a chargeback or payment dispute without first contacting us, we reserve the right to permanently deactivate your license and block future purchases. We are a small team and respond to all support emails personally — please give us a chance to make it right first.
Questions
If you have any questions about this policy before purchasing, email us at [email protected]. We’re happy to help.
GuestPostKit is a product of Bongi Technologies LLC, a company registered in the State of Delaware, United States.